AI Solution

📞 AI Receptionist

A 24/7 digital front desk on WhatsApp, web and phone.

⚠️

The business problem

Missed calls, unanswered WhatsApp messages and after-hours enquiries mean lost bookings and frustrated customers. Front-desk staff spend hours answering the same questions.

The solution

An AI receptionist that answers customer questions instantly, shares menus and price lists, checks availability, takes reservations and appointments, confirms special requirements, sends reminders and manages cancellations and waiting lists — around the clock.

How it works

From setup to results

Connects to WhatsApp Business, your website and phone lines

Trained on your menus, services, prices and policies

Checks live availability in your booking system and confirms instantly

Sends automatic reminders and manages cancellations and waitlists

Escalates complex requests to your team with full context

📈 Expected ROI

  • Capture after-hours enquiries that currently go unanswered
  • Reduce no-shows with automatic reminders
  • Free front-desk staff from repetitive questions
  • Higher conversion from enquiry to confirmed booking

⏱️ Implementation timeline

2–4 weeks from kickoff to live pilot.

Discovery & designWeek 1
Build & integrationWeeks 1–3
Pilot with real usersWeeks 3–4
Rollout & optimisationOngoing
FAQ

Questions about AI Receptionist

WhatsApp, web chat, Facebook Messenger and phone (voice) can all be connected — most clients start with WhatsApp.

No. It's trained on your brand tone and your actual menus, services and policies, and it hands over to a human whenever needed.

Yes — we integrate with common reservation and appointment platforms, or a simple calendar if you don't use one.

See what AI Receptionist could do for your numbers

Book a free AI Readiness Assessment and get an ROI estimate specific to your business — worth SGD 1,500, at no cost.

Book a FREE AI Readiness Assessment →